Integration
Connect WebuildYourAI. to
Teams
Introduction
Microsoft Teams is Microsoft’s hub for chat, meetings, calling and document collaboration across Microsoft 365, used by knowledge workers, frontline staff and educators. It reduces fragmented communication and supports hybrid work by unifying conversations, files and apps in a governed workspace. Our agency-designed AI agents sit inside Teams, orchestrating data, meetings and external systems to create reliable, repeatable workflows that extend everyday collaboration and operational decision-making.
Core Workflows
Agents observe Teams meeting invitations, agendas and recordings, then assemble concise briefings, extract decisions and assign actions into Planner or other task tools. They link back to timestamps in the recording, update channel summaries, and notify owners when deadlines or dependencies are at risk.
Within busy channels, agents classify posts, detect requests and sentiment, and open or update tickets in tools such as ServiceNow or Jira. They ask clarifying questions in chat, apply routing rules set by operations teams, and maintain an auditable trail of actions inside Teams.
Embedded in Teams chat, agents answer policy, HR or compliance questions using approved documents in SharePoint and Viva. They cite sources, adapt explanations for frontline or leadership audiences, escalate uncertain cases to experts, and propose updates when recurring queries reveal gaps in current guidance.
Agents watch alerts flowing into Teams from DevOps, security or monitoring tools, cluster related events and propose standard responses. They draft stakeholder updates, coordinate approvals through Approvals or adaptive cards, and close the loop by updating external systems once remedial steps are confirmed.
Extended Capabilities
Within Microsoft Teams, our agents interpret chat, meetings and files, coordinating actions across Power Platform and connected business tools. They automate decisions, surface context and trigger processes, turning routine conversations into auditable, end‑to‑end operational flows.
Conclusion
Bringing agentic workflows into Microsoft Teams turns chats, meetings and alerts into structured, traceable activity across Microsoft 365 and external platforms. Teams users gain clearer priorities, faster access to information and reduced manual coordination, while governance owners benefit from consistent processes that can be tuned, scaled and extended with expert guidance.